Will Benin’s online tax platform reach Parakou, Comè and Lokossa before taxpayers are ready?

Can partner taxpayers in three Beninese cities really make the leap to digital tax filing without a hitch? That is the question hanging over the General Directorate of Taxes (DGI) as it prepares to open its e-services platform to users attached to the Small Business Tax Centres (CIPE) of Parakou, Comè and Lokossa. The rollout is staggered, beginning on 21 September 2026, and the stakes are high for local businesses that have long queued at physical counters.

What the DGI is actually offering

The platform will let registered partner taxpayers handle their tax obligations remotely. Beyond filing returns and making payments, they will be able to obtain key documents such as payment receipts and tax compliance certificates. The administration says it will run awareness and training sessions so that users can navigate the system confidently.

The expansion targets only partner taxpayers under the three CIPEs, extending a digital service that the tax office already provides elsewhere. The aim is straightforward: cut down on trips to tax offices and ease the paperwork burden on small businesses.

A phased calendar with three key dates

The schedule is split into three stages. Parakou goes first on 21 September, Comè follows on 28 September, and Lokossa closes the sequence on 5 October. At each date, eligible taxpayers gain access to the full range of online services through the DGI e-services portal.

Available procedures cover tax declarations, payments and access to certain supporting documents. By moving these steps online, the tax authority hopes to reduce congestion at service windows and simplify compliance for businesses that currently spend hours on administrative formalities.

Why the timing matters for local taxpayers

This extension is part of Benin’s broader push to digitalise tax procedures. For the partner taxpayers concerned, the first operational deadline is 21 September 2026 in Parakou, followed a week later by Comè and then Lokossa on 5 October. The question now is whether the accompanying support will be enough to make the transition smooth.

By Yvette Tchuente

Analyste politique d'état